{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"464 Corrosion Coupons, Brand Building, and Having Fun at Trade Shows with Will Ritter","description":"&quot;Don't be afraid to say I don\u2019t know. - Will Ritter\u201d&amp;nbsp;  Corrosion is expensive, relentless, and easy to underestimate\u2014until a \u201clasagna battery\u201d turns aluminum foil green and reminds you what electrochemistry can do in the real world. This conversation&amp;nbsp;reframes&amp;nbsp;corrosion coupons&amp;nbsp;as what&amp;nbsp;they&amp;nbsp;actually are: a repeatable field test that can sharpen your decisions\u2014if you treat the process with consistency.&amp;nbsp;  Respect the coupon, protect the data&amp;nbsp; Trace breaks down why coupons became non-negotiable in his systems: they turn guesswork into usable corrosion-rate intelligence. Will Ritter of MetaSpec (formerly Pacific Sensor) explains the fundamentals\u2014pre-weighed coupons, exposure time, cleaning, and calculating corrosion rate in MPY (mils per year). The point isn\u2019t that the coupon is&amp;nbsp;your pipe;&amp;nbsp;it\u2019s&amp;nbsp;that the coupon becomes a reliable, relative gauge over time when variables are controlled.&amp;nbsp;  The \u201cfive things\u201d that make results repeatable&amp;nbsp; Will outlines practical failure points that quietly ruin comparisons quarter to quarter: alloy selection (and staying consistent), surface area (and what happens when hardware covers the coupon), surface finish (including why scratches and pits matter), weight accuracy (and why kitchen\/postage scales don\u2019t belong in the workflow), and protective VCI packaging that prevents premature corrosion in storage and transit.&amp;nbsp;   Brand building, trade shows, and getting comfortable saying \u201cI don\u2019t know\u201d&amp;nbsp; Will shares his path from Pacific Sensor to&amp;nbsp;MetaSpec&amp;nbsp;and what it looks like to merge brands intentionally heading into 2026. The discussion also moves into trade show presence and digital marketing, plus a simple confidence framework: get comfortable saying \u201cI don\u2019t know, but I can find out,\u201d and build communication reps\u2014he points to Toastmasters as a low-stakes way to do that.&amp;nbsp; Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!&amp;nbsp; &amp;nbsp; Timestamps&amp;nbsp; 02:20 \u2014 Trace sets the stage: why corrosion coupons matter as diagnostic data 04:05 \u2014 What a coupon is (size, pre-weighed precision) and why tiny changes matter 06:14 \u2014 Trace\u2019s \u201cfour things\u201d water treaters manage (and what microbial control is not)&amp;nbsp; 07:07 \u2014 The \u201clasagna battery\u201d: anode\/cathode\/electrolyte\/path in a real-life example 08:50 \u2014 Defining corrosion (ISO 8044 and NACE definitions referenced) 09:50 \u2014 Corrosion cost perspective: \u201c2.5 trillion\u201d and \u201c3.5% of global GDP\u201d (as cited)&amp;nbsp; 10:53 \u2013 Words of Water with James&amp;nbsp;&amp;nbsp; 12:38 \u2013 Events for Water Professionals&amp;nbsp; 14:56&amp;nbsp;\u2014 Will Ritter introduction and why the podcast helped him understand the industry 18:30 \u2014 How Will got into coupons: Pacific Sensor, mentors, and early AWT exposure 24:36&amp;nbsp;\u2014 Trade show mindset: don\u2019t be afraid to say \u201cI don\u2019t know\u201d 27:50&amp;nbsp;\u2014 Toastmasters as a practical system for better speaking and confidence 31:25&amp;nbsp;\u2014 Pacific Sensor \u2192&amp;nbsp;MetaSpec;&amp;nbsp;co-branding and planned transition \u201cstarting in 2026\u201d 34:06&amp;nbsp;\u2014 Coupon basics and MPY explained in clear operational terms 36:51&amp;nbsp;\u2014 The big misunderstanding: coupons as a&amp;nbsp;relative gauge&amp;nbsp;(not \u201cthe pipe\u201d) 40:06&amp;nbsp;\u2014 The \u201cfive key characteristics\u201d behind usable coupon data 58:10 \u2014 Best-practice takeaway: treat coupons like a lab test brought into the field 01:06:35 \u2014 Close: why Trace \u201cowes a lot\u201d to that \u201clittle slip of metal\u201d&amp;nbsp; &amp;nbsp; Quotes \u201cUse the coupon as a relative gauge of the corrosivity of the system.\u201d - Will Ritter \u201cSurface finish is critical\u2026 a change in surface finish is going to impact corrosion results.\u201d - Will \u201cTreat your coupons\u2026 like you are taking a laboratory test and bringing it into the field.\u201d \u201cIt\u2019s not a piece of metal. It\u2019s very special. Treat it as such.\u201d \u201cDigital marketing is free\u2026 small businesses need to take advantage of free resources.\u201d &amp;nbsp; Connect with&amp;nbsp;Will Ritter&amp;nbsp;&amp;nbsp;   Phone: (713) 882- 1427&amp;nbsp; Email:&amp;nbsp;williamrritter@gmail.com&amp;nbsp;&amp;nbsp; Website:&amp;nbsp;Pacific Sensor - Buy Corrosion Coupons and Test Specimens&amp;nbsp;&amp;nbsp; LinkedIn:&amp;nbsp;https:\/\/www.linkedin.com\/in\/williamryanritter\/&amp;nbsp;&amp;nbsp; https:\/\/www.linkedin.com\/company\/pacific-sensor\/about\/&amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp; Guest Resources Mentioned&amp;nbsp;&amp;nbsp; Material World: The Six Raw Materials That Shape Modern Civilization&amp;nbsp;by Ed Conway (Audiobook)&amp;nbsp; Steel Isn't Hard (To Learn)&amp;nbsp;by Shane Turcott (Paperback)&amp;nbsp; The Goal: 40th Anniversary Edition: A Process of Ongoing Improvement&amp;nbsp;by Eliyahu M Goldratt (Author), Jeff Cox (Author)&amp;nbsp; Toastmasters International&amp;nbsp; Pacific Sensor&amp;nbsp;Corrosion Coupon Installation Guide&amp;nbsp; Water Treatment Flyer- Pacific Sensor&amp;nbsp; Metaspec&amp;nbsp;Capabilities Presentation NACE SP0775-2023&amp;nbsp;Preparation, Installation, Analysis, and Interpretation of Corrosion Coupons in Hydrocarbon Operations&amp;nbsp; ASTM-G1-25&amp;nbsp;Standard Practice for Preparing, Cleaning, and Evaluating Corrosion Test Specimens&amp;nbsp; TP25-18&amp;nbsp;The Impact of Metal Surface Roughness on Corrosion Monitoring Water Treatment&amp;nbsp; &amp;nbsp; Scaling UP! H2O Resources Mentioned&amp;nbsp; AWT&amp;nbsp;(Association of Water Technologies)&amp;nbsp; Submit a Show Idea&amp;nbsp; Scaling UP! H2O Academy&amp;nbsp;video courses&amp;nbsp; The Rising Tide Mastermind 304&amp;nbsp;Pinks and Blues: Corrosion Coupons&amp;nbsp; 075&amp;nbsp;The One that\u2019s All About Corrosion Coupons&amp;nbsp; AWT Guidelines on Corrosion Coupons&amp;nbsp;&amp;nbsp; Corrosion cost perspective: \u201c2.5 trillion\u201d and \u201c3.5% of global GDP\u201d&amp;nbsp; &amp;nbsp; Words of Water&amp;nbsp;with James McDonald Today's definition is any of the elements found in Group VIIA, also known as Group 17, of the Periodic Table, including fluorine, chlorine, bromine, and iodine, characterized by the ability to disinfect water.  &amp;nbsp; 2026&amp;nbsp;Events for Water Professionals&amp;nbsp; Check&amp;nbsp;out our Scaling UP! H2O Events Calendar where&amp;nbsp;we\u2019ve&amp;nbsp;listed every event Water Treaters should be aware of by clicking&amp;nbsp;HERE.&amp;nbsp; &amp;nbsp;   ","author_name":"Scaling UP! H2O","author_url":"http:\/\/scalinguph2o.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40173405\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/f78e2d\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/198779415"}