{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"CBP 298: How to Get Patient Drop-Offs Back on Schedule","description":"Drop-offs happen. Even if you run a tight ship\u2026 even if outcomes are strong\u2026 even if you\u2019ve trained your team well\u2026 People still drift. They hit 70% better, and justify to themselves that they feel \u201cgood enough\u201d. They get busy. They tell themselves, \u201cI\u2019ll just stay consistent with my home program.\u201d And suddenly you\u2019ve got gaps in the schedule that didn\u2019t need to be there. This episode is about what to do when that happens. Not theory. Not fluff. A simple, repeatable follow-up process that gets people back on the schedule at a high level\u2014using the right cadence, the right channels, and the right messaging. What You\u2019ll Learn in This Episode How frequently to follow up (and how many total attempts) to maximize reactivations Which channels work best (text vs email vs voicemail vs phone call) and how to combine them Who should own the follow-up: admin vs clinician\u2014and when to switch gears The exact wording that gets replies by tying progress to goals, urgency, and \u201cdon\u2019t lose momentum\u201d framing USEFUL INFORMATION: Check out our course: Cash-Based Practice Freedom 2.0 ","author_name":"The Cash-Based Practice Podcast","author_url":"https:\/\/drjarodcarter.com","html":"