{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Lyndsey Van Sickle: Start With Heart: Mastering Crucial Conversations in Real Estate and Life","description":"In this episode, Cheryl Knowlton and Lyndsey Van Sickle discuss: Power of what goes unsaid\/inner conversations Starting with heart and clear intent FSA framework (Fact\u2013Story\u2013Ask) Safety, silence, and verbal violence Creating a feedback and crucial-conversation culture    Key Takeaways: Crucial conversations start long before you open your mouth; they begin with the internal fears, beliefs, and stories you\u2019re telling yourself, because when you take responsibility for examining those \u201cunsaid\u201d pieces first, your external conversations become clearer, calmer, and more effective. \u201cStart with heart\u201d isn\u2019t just a nice phrase\u2014it\u2019s a discipline of grounding yourself, clarifying your intention, and being fully present.  Using neutral facts first, then explaining your story, and finally inviting their perspective (the FSA framework) keeps conversations from turning into blame-fests, and it shifts the focus from \u201cwho\u2019s wrong\u201d to \u201cwhat\u2019s happening and how do we move forward together?\u201d Simple tools like \u201cI don\u2019t \/ I do\u201d statements can diffuse misunderstandings in seconds: you name what you don\u2019t mean and clearly state what you do intend.  When you pause, signpost what\u2019s happening (\u201cI think we\u2019re losing sight of what matters\u201d), and, if needed, reschedule the talk, you\u2019re actively building a culture where hard conversations are expected, safe, and productive.   \u201cYou can\u2019t save them all\u2026 we do one starfish at a time, and pour in as much love and information and confidence as we can.\u201d- Lyndsey Van Sickle   About the guest, Lyndsey Van Sickle: Lyndsey Van Sickle is Cso, Owner of VanCon, Inc., one of Utah\u2019s largest excavation enterprises. Following in the footsteps of her grandfather and father, Lyndsey currently serves as one of the youngest female construction executives in the United States. She teaches her \u201cBuild Influence Blueprint\u201d  to leaders, human resource executives, and professionals to help them optimize their conversations for stronger relationships, revenue, and retention.   Connect with Lyndsey Van Sickle: Website: https:\/\/lyndseyv.com\/  LinkedIn: https:\/\/www.linkedin.com\/in\/lyndseyvansickle\/  Instagram: https:\/\/www.instagram.com\/lyndseyvansickle?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw%3D%3D      CONNECT WITH CHERYL: Website: www.cherylknows.com  YouTube: https:\/\/www.youtube.com\/channel\/UCwvWKXBC6fKn1dLGY11hxIg  Facebook: https:\/\/www.facebook.com\/theknowltonteam\/  LinkedIn: https:\/\/www.linkedin.com\/in\/cherylknowlton\/  Instagram: https:\/\/www.instagram.com\/cherylknows\/  Show notes by Podcastologist: Hanz Jimuel Alvarez   Audio production by Turnkey Podcast Productions. You're the expert.\u202fYour podcast will\u202fprove it. ","author_name":"Real Estate Elevated with Cheryl Knowlton, CSP","author_url":"https:\/\/cherylknowlton.com\/","html":"