{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"EP 168 What Makes a Great Dental Office Manager (It\u2019s Not What You Think)","description":"More management and insurance knowledge in my newsletter: https:\/\/www.odysseymgmt.com\/newsletter   This episode with my friend Michelle Affanato breaks down what truly makes a great dental office manager, especially for those promoted from within or stepping into the role for the first time. We get honest about the realities of new manager energy ranging from being handed a title without training to suddenly managing former coworkers who now see you differently. Is this why so many managers feel overwhelmed early on? Maybe it's not because they are incapable but because expectations were never clearly defined.   Michelle shares real client experiences coaching new managers, including why asking for help is a strength and why being supported by the doctor is essential for long term success.   Connect with Michelle Affanato Instagram: @michelle_affinitymgmt Facebook: Affinity Management Consulting Podcast: Accelerate Your Dental Practice with Malika and Michelle Website: https:\/\/www.affinitymanagement.co\/   \u2014-------------   Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https:\/\/practicemanagementpowerday.com\/   \u2014------------- Beyond the Operatory Career Workshop: Have you ever wondered what career opportunities in dentistry exist beyond clinical care? Whether you\u2019re a dentist, hygienist, assistant, or manager, this full-day, in-person workshop is your chance to explore new paths in speaking, coaching, consulting, and more. Join Teresa and Angela on March 6th, 2026  in Northern Virginia. Limited to just 20 attendees. Registration is open. Secure your spot today: \ud83d\udd17 https:\/\/www.beyondtheoperatory.com\/   ------------- I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond \u201cwhat's the code?" Check it out - I hope you'll join! https:\/\/dentalrevenuenetwork.mn.co\/ ------------- Synergy Dental Partners offers lower prices for your dental supplies and services https:\/\/www.odysseymgmt.com\/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.  ------------- My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.  ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don\u2019t forget to check out my other podcast Chew on This - A Dental Podcast!    **If you like the show then I\u2019d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https:\/\/youtube.com\/@odysseymgmt   #DentalOfficeManager #DentalLeadership #PracticeManagement #DentalTeamSuccess #DentalManagement #DentalGrowth   ","author_name":"Nobody Told Me That! A Dental Podcast with Teresa Duncan","author_url":"http:\/\/nobodytoldmethat.libsyn.com\/website","html":"