{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Complaint Letter","description":"Be careful how you file things\u2014accuracy can hurt you. When the budget airline decides to go upmarket, and it\u2019s made its living on cheapskates, how does that fly? Turi hears from customer service\u2026.sort of. ","author_name":"Turi Ryder's &quot;She Said What?&quot; Podcast","author_url":"http:\/\/turirydersshesaidwhat.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40144170\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/198675360"}