{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Transforming Clinic Workflow with healow Solutions","description":"Discover how Oak Orchard Health, a rural FQHC in western New York, uses healow\u00ae Open Access\u00ae and healow CHECK-IN\u2122 to ease high Monday call volumes, cut front desk burnout, and give patients 24\/7 scheduling. After consolidating into eClinicalWorks\u00ae(eCW), the team piloted Open Access with eight providers and, with only a portal link, saw two online appointments overnight. They now record nearly 250 online bookings a month. Kiosks placed at the entrance drive high in\u2011clinic adoption, while about 20% of patients complete self-check-in before arrival, reducing lines and paperwork. Hear Jason Kuder share practical rollout tips \u2014 phased launches by office, smart kiosk placement, and tracking wins in eCW \u2014 and learn how these tools improved access, efficiency, and patient satisfaction across nine locations. ","author_name":"eCW Podcast","author_url":"http:\/\/ecwpodcast.libsyn.com\/webpage","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40077250\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/0066ac\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/198470260"}