{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Skills for the Future of Insurance with Diane Hanlon","description":"Diane Hanlon serves as Head of Sales and Market Development at The Institutes. With more than 23 years of experience in&amp;nbsp;Fortune 500 B2B sales, account management, and contract management, Diane brings deep expertise in business development and client relationship management. Before joining The Institutes, she held senior sales leadership roles at On Call International, a Tokio Marine HCC company, and Enterprise Holdings. In this episode of In the Know, Chris Hampshire and Diane discuss sales leadership and insurance industry careers, the latest initiatives at The Institutes, and the value of the CPCU designation journey in her career. &amp;nbsp; Key Takeaways \u25cf Diane did not take the traditional risk management path. \u25cf The most appealing aspects of the insurance industry. \u25cf Benefits of consulting within the sales sector. \u25cf Characteristics of successful salespeople. \u25cf Protocols for retaining B-to-B sales arena opportunities. \u25cf Questions to ask yourself before moving into the sales sector. \u25cf Addressing industry talent gaps. \u25cf Adapting to future technologies in the insurance industry. \u25cf The evolution of training and development. \u25cf The future of international insurance education and career path development. \u25cf Diane\u2019s experience with international insurance interconnectivity. \u25cf Advice to anyone who is considering a career in insurance. \u25cf The \u2018addictive\u2019 journey of earning a CPCU designation. \u25cf A five-year look at the future of the insurance industry. \u25cf Diane\u2019s fulfilling advice to her early career self. &amp;nbsp; In the Know podcast theme music written and performed by James Jones, CPCU, and Kole Shuda of the band If-Then. &amp;nbsp; To learn more about the CPCU Society, its membership, and educational offerings, tools, and programs, please visit CPCUSociety.org. &amp;nbsp; Follow the CPCU Society on social media: X (Twitter): @CPCUSociety Facebook: @CPCUSociety LinkedIn:  @The Institutes CPCU Society Instagram: @the_cpcu_society &amp;nbsp; Quotes \u25cf \u201cThere are so many transferable skills that can be used in the insurance industry.\u201d \u25cf \u201cBuilding relationships is the key to the successes you\u2019re going to have.\u201d \u25cf \u201cThe skills that someone needs today are going to look different in the coming years, and people need to be adaptable.\u201d \u25cf \u201cWe work with all verticals to ensure they have what they need to be better at what they do.\u201d &amp;nbsp; ","author_name":"IN-the-Know","author_url":"http:\/\/cpcusociety.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/40073015\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/87A93A\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/40073015"}