{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"281: From Blame Culture to Coaching Culture: Kuoni Tumlare\u2019s Journey with Felix Gaehwiler","description":" In the third episode of Building Successful Coaching Cultures, host Rosie Nice, speaks with Felix Karl Gaehwiler, an adaptable and pragmatic leader driving Business Transformation for DMC Europe at Kuoni Tumlare. Felix shares a candid look at life inside a blame-driven sales culture\u2014where responsibility was always pushed outward, energy was low, and while people were functioning, they weren\u2019t thriving. The team was stuck, unhappy, and disconnected.   Change began when a new Head of Sales, Tim, introduced a coaching-led approach. Rather than giving solutions, Tim first listened\u2014to frustrations, complaints, and concerns\u2014and then asked different questions that challenged individuals and teams to take ownership: \u201cWhat ideas do you have to solve that?\u201d Felix recalls how challenging this felt at first and how it took him on his own journey, confronting his resistance until he could see the approach working and eventually train as a coach himself.   The conversation explores how coaching shifted accountability, relationships, and performance over time, while also highlighting the ongoing effort required to sustain a coaching mindset amid leadership changes, cross-cultural teams, and hybrid working. This episode is a grounded, human exploration of what coaching really looks like inside organisations\u2014messy, challenging, and ultimately transformative.   You will learn:   \u00b7       Blame cultures can appear functional while masking stagnation, disengagement, and low accountability. \u00b7       Listening and curiosity are a key part of building a coaching culture \u00b7       The powerful shifts that occur over time when a coaching culture is built into organizations     \u2018I think a coaching culture exists when people feel safe to develop new ideas, but even more, when they feel safe to give and accept feedback, irrespective of position or title.\u2019   Don\u2019t forget to subscribe, rate, and leave us a review! Your feedback helps us bring you more valuable content.   For the episode resources and guest bio, please visit:  https:\/\/www.associationforcoaching.com\/page\/dl-hub_podcast-channel-building-coaching-cultures-blame-culture-coaching-organizations   **Join us for the AC 2026 Global Conference: \ud835\ude0a\ud835\ude30\ud835\ude22\ud835\ude24\ud835\ude29\ud835\ude2a\ud835\ude2f\ud835\ude28 \ud835\ude22\ud835\ude34 \ud835\ude22 \ud835\ude13\ud835\ude26\ud835\ude22\ud835\ude25\ud835\ude26\ud835\ude33 - a two-day virtual event for leaders and coaches who want to build thriving, high-performing organizations. ","author_name":"Coaching Voices: The Association for Coaching Podcast","author_url":"https:\/\/www.associationforcoaching.com\/general\/custom.asp?page=Podcast_Channel","html":"