{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Why AI Won\u2019t Replace Your Leadership Skills in the Trades","description":"AI is transforming home services. It is changing dispatching, marketing, scheduling, follow-ups, and even customer communication. But there is one thing AI still cannot do. Build a real team. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Scott Stolze, from GrwX Labs, to break down the human side of leadership and communication. These are the skills that separate average service businesses from elite ones. You\u2019ll learn why authenticity is becoming the new competitive advantage, why leaders must create psychological safety, why quiet technicians need \u201cenergetic permission\u201d to speak up, and why asking better questions builds trust faster than any script or automation. If you are using AI in your business, this conversation will help you use it the right way, without losing the human connection that actually builds culture. What You Will Learn in This Episode \u2022 Why communication is becoming more important as AI grows \u2022 What AI still can\u2019t replicate in leadership and team culture \u2022 How to get quiet techs and staff to speak up in meetings \u2022 The leadership framework Scott calls \u201cenergetic permission\u201d \u2022 How better questions improve trust, learning, and likability \u2022 Why people crave authenticity in a world of AI-generated content \u2022 How prompting AI correctly makes you a better communicator (and delegator) \u2022 What GrowX Labs does and how they help businesses solve bottlenecks  Timestamps 00:00 Communication that AI can\u2019t replace 03:33 Why authenticity matters more than ever 08:39 The \u201c3 wins\u201d of asking better questions 11:14 Better questions that build real connection 13:38 Why people stay silent in groups (and how to fix it) 16:26 How asking \u201cstupid questions\u201d accelerates learning 19:58 Energetic permission: the leadership skill that builds teams 25:38 AI is training you to be a better communicator 32:00 What GrowX Labs is and who it helps 37:03 How to connect with Scott 38:45 Final lesson: help people succeed through connection Follow the Host and Guest Tersh Blissett: https:\/\/www.linkedin.com\/in\/tershblissett\/  Josh Crouch: https:\/\/www.linkedin.com\/in\/josh-crouch\/  Scott Stolze: https:\/\/www.linkedin.com\/in\/scott-stolze\/&amp;nbsp; Connect with Us \u2022 LinkedIn - https:\/\/www.linkedin.com\/company\/service-business-mastery  \u2022 TikTok - https:\/\/www.tiktok.com\/@servicebusinessmastery  \u2022 Facebook Group - https:\/\/www.facebook.com\/groups\/servicebusinessmasterypodcast  \u2022 Instagram - https:\/\/www.instagram.com\/servicebusinessmasterypodcast Sponsors This episode is kindly sponsored by: UpFrog MarketStorm CallRail CompanyCam Learn how to automate tasks, save time, and increase your profit. No coding required! \ud83d\udc49 Enroll Today - https:\/\/bit.ly\/3CZTDte Get Your 14-Day Free Trial with CallRail! \ud83d\udc49 Visit: https:\/\/www.callrail.com\/sbmpod Subscribe now to stay updated with Service Business Mastery on YouTube! &amp;nbsp; ","author_name":"Service Business Mastery for Skilled Trades: HVAC, Plumbing &amp; Electrical Home Service","author_url":"https:\/\/www.servicebusinessmastery.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/39976705\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/198177375"}