{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"520: Enter the New Era of Supply Chain Management, with Infios","description":"Beth Hendriks talks about Infios: what they do; intelligent supply chain execution; moving AI from hype to outcomes; & what 2026 will bring for the industry.     IN THIS EPISODE WE DISCUSS:   [03.33] An overview of Beth\u2019s 30-plus year career and how she learned to balance it with motherhood. \u201cI\u2019m a mother of six, and that gave me a lot of skills to be effective in my everyday job\u2026 To balance challenges, to learn to prioritize, and how to have peace in the midst of chaos.\u201d [06.07] An overview of Infios and what they do, and what their recent mergers and acquisitions mean for their customers. \u201cBeing data-driven is crucial because, as we get into things like AI, it\u2019s only as good as the data that feeds it.\u201d \u201cFor our customers, the acquisitions translate into broader functionality with less integration complexity, so they benefit from a more connected platform that allows them to align inventory, fulfilment and transportation decisions.\u201d [08.57] The ideal customer for Infios. [11.06] From poor visibility and slow decision-making to an inability to coordinate across channels, the common challenges Infios customers experience, and how Infios help to solve them by delivering tighter control over planning and execution through unification. \u201cCustomers come to Infios when their operational complexity has outgrown either their existing systems or processes and is starting to impact from a cost, service level or scalability perspective.\u201d \u201cThey want to run a more agile, efficient, resilient supply chain while keeping pace with ongoing disruption and growth.\u201d [14.00] What \u2018intelligent supply chain execution\u2019 means, the benefits, and the impact it\u2019s driving for Infios customers. [18.04] How Infios\u2019 modular technology helps tackle historical tech stack issues and support quicker testing, flexibility, and transformation. \u201cIt ultimately results in a supply chain execution platform that evolves with the business, rather than constraining it, and it supports continuous improvement instead of periodic disruptive overhauls.\u201d [22.23] Beth\u2019s perspective on AI in the current market, the gap between hype and reality, and how Infios is driving AI with purpose. \u201cMany organizations talk about AI in conceptual terms: \u2018AI is going to help transform my supply chain\u2019\u2026 But, in practice, common challenges like fragmented data, legacy systems and unclear ROI means most are still in early stages of adoption.\u201d \u201cHype around AI hasn\u2019t fully materialized into broad operational impact.\u201d [27.00] A case study exploring how Infios helped a customer struggling with slow order-to-ship cycles and low inventory visibility by implementing an integrated stack that resulted in 70% fewer back orders, a 20% increase in customer satisfaction, and improved delivery accuracy as well as lowered inventory costs. [30.42] Why Infios believe that the future can be better if we make supply chains better, and their vision for moving toward it. \u201cSupply chains quietly shape almost every aspect of modern life \u2013 people that aren\u2019t familiar with it don\u2019t even realize the impact it has.\u201d [34.13] What 2026 is going to bring for the industry, and for Infios. \u201c2026 is going to be a year of practical AI adoption, tighter integration and smarter execution.\u201d RESOURCES AND LINKS MENTIONED:   Head over to Infios\u2019 website now to find out more and discover how they could help you too. You can also connect with Infios and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Beth on LinkedIn. Check out our other podcasts HERE. ","author_name":"Let's Talk Supply Chain","author_url":"https:\/\/www.letstalksupplychain.com","html":"