{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"299. James Hay (Barrows Connected Store) and Georgia Riley (John Lewis Partnership): Next-Gen Store Touchpoints (Live from John Lewis Bluewater Store)","description":"This podcast was filmed live from John Lewis\u2019 Partnership\u2019s Bluewater store in Dartford, Greater London. You can watch the video here: https:\/\/youtu.be\/-9bCupRp5ao&amp;nbsp;and behind the scenes here: https:\/\/www.instagram.com\/p\/DT--fTpjcVM\/?img_index=1&amp;amp;igsh=MWNwcmVyOHZrN2p2Zg== &amp;nbsp; We are joined by John Lewis\u2019 In-Store Retail Strategy &amp;amp; Development Manager Georgia Riley and Barrows Connected Store\u2019s CEO James Hay to speak about how they\u2019ve partnered to create a next generation Store Experience with their digital touchpoints (formerly known as screens) and how that ultimately benefits brands, consumers and the Retailer. &amp;nbsp; Tune in to hear about:   &amp;nbsp;John Lewis\u2019 heritage and their vision to have the store as a destination   Barrows Connected Store\u2019s bet on digital touchpoints   The story behind their partnership and hurdles they had to face   How these touchpoint are integrated in customer journeys and brand campaigns embedded in Retail Media   The future of digital touchpoints and potential forays in FMCG   &amp;nbsp; ","author_name":"The FMCG Guys","author_url":"https:\/\/www.fmcgguys.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/39896805\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/197924425"}