{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"460 Building Boiler Talent: Fundamentals, Online Training, and Better Partnerships with Eric Johnson","description":" Boilers can feel intimidating the first time you step into a boiler room\u2014the heat, the noise, the pressure gauge, and the weight of knowing that mistakes can be costly. Trace Blackmore opens with a reminder that boilers deserve respect, not fear\u2014and that learning fundamentals is how you replace mystique with clarity.&amp;nbsp;   The talent gap behind the boiler room door   Eric Johnson, Founder and CEO of&amp;nbsp;Boilearn, explains why boiler&amp;nbsp;expertise&amp;nbsp;is becoming harder to replace. He points to the shrinking pipeline of boiler-trained technicians\u2014historically&amp;nbsp;strengthened by Navy steam training\u2014and why companies&amp;nbsp;can\u2019t&amp;nbsp;rely on \u201ctribal knowledge\u201d and informal shadowing alone to develop the next generation.&amp;nbsp;  Training that scales past the 2\u20133 day&amp;nbsp;class&amp;nbsp; Eric shares what pushed him to build&amp;nbsp;Boilearn: technicians and operators need structured, repeatable competency systems\u2014not just scattered classes and a \u201cshotgun approach\u201d to on-the-job training. He lays out why fundamentals can be taught effectively online when&amp;nbsp;it\u2019s&amp;nbsp;done well, and why travel-heavy training models often spend a large share of the budget on&amp;nbsp;logistics&amp;nbsp;instead of learning.&amp;nbsp;  Troubleshooting that starts with fundamentals&amp;nbsp; Troubleshooting is where boiler work can feel like a mystery\u2014until you understand fundamentals and sequence of operations. Eric explains how technicians can isolate problems faster by knowing what should be moving (or not moving), testing one theory at a time, and using electrical diagrams as a practical roadmap when formal sequence documentation&amp;nbsp;isn\u2019t&amp;nbsp;available.&amp;nbsp;  Better partnerships between boiler techs and water treaters&amp;nbsp; The conversation closes with practical steps that reduce friction and finger-pointing: take photos during inspections, package observations clearly in service reports, communicate directly when possible, and over-communicate inspection schedules so the water treater can prepare the program before the boiler is opened.&amp;nbsp; Listen to the full conversation above. Stay engaged, keep learning, and continue scaling up your knowledge!&amp;nbsp; &amp;nbsp; Timestamps&amp;nbsp; 02:20&amp;nbsp;- Trace Blackmore sets the stage on boiler fear vs.&amp;nbsp;Respect, learning boilers from a Navy-Trained mentor&amp;nbsp; 09:20 - Words of Water with James&amp;nbsp; 10:50&amp;nbsp;-&amp;nbsp;Upcoming Events for Water Treatment Professionals&amp;nbsp;&amp;nbsp; 14:20&amp;nbsp;-&amp;nbsp;Interview with&amp;nbsp;Eric Johnson of&amp;nbsp;Boilearn&amp;nbsp; 16:30 \u2013 Eric's Path: HVAC school \u2013 Boiler Service Tech \u2013 Founder&amp;nbsp;&amp;nbsp; 19:10 \u2013 What&amp;nbsp;Boilearn&amp;nbsp;Does&amp;nbsp; 22:10 \u2013 The lost \u201clifeline\u201d problem&amp;nbsp; 33:20 \u2013 Electrical Troubleshooting&amp;nbsp; 44:20 \u2013 Coordinating Boiler Openings and Inspections&amp;nbsp; &amp;nbsp; Quotes&amp;nbsp; \u201cI\u2019ve&amp;nbsp;learned that boilers are something you&amp;nbsp;definitely need&amp;nbsp;to respect, but&amp;nbsp;definitely not&amp;nbsp;fear.\u201d&amp;nbsp; \u201cThere\u2019s&amp;nbsp;a career behind boilers.&amp;nbsp;There\u2019s&amp;nbsp;a career behind water treatment and not enough people talk about it.\u201d&amp;nbsp; &amp;nbsp; Connect with&amp;nbsp;Eric Johnson   Email:&amp;nbsp;eric.johnson@boilearn.com&amp;nbsp; Website:&amp;nbsp;Boilearn I The Foundation of Boiler Training&amp;nbsp; LinkedIn:&amp;nbsp;https:\/\/www.linkedin.com\/in\/ericjohnson2020\/&amp;nbsp;&amp;nbsp; Boilearn: Overview | LinkedIn&amp;nbsp;&amp;nbsp; &amp;nbsp; Guest Resources Mentioned&amp;nbsp;&amp;nbsp; Boilearn Boilearn mission and origins&amp;nbsp; Boiler operator roles and skills&amp;nbsp; Common steam\u2011boiler problems&amp;nbsp;&amp;nbsp; Safe boiler operation guide&amp;nbsp; Boiler start\u2011up and maintenance&amp;nbsp; Safer operation manual&amp;nbsp;  &amp;nbsp; Scaling UP! H2O Resources Mentioned&amp;nbsp; AWT&amp;nbsp;(Association of Water Technologies)&amp;nbsp; AWT Technical Training Seminars&amp;nbsp;&amp;nbsp; Scaling UP! H2O Academy&amp;nbsp;video courses&amp;nbsp; Submit a Show Idea&amp;nbsp; &amp;nbsp; Words of Water&amp;nbsp;with James McDonald Today's definition is water lost from a cooling tower as liquid droplets are entrained in the exhaust air.&amp;nbsp;&amp;nbsp; &amp;nbsp; 2026&amp;nbsp;Events for Water Professionals&amp;nbsp; Check&amp;nbsp;out our Scaling UP! H2O Events Calendar where&amp;nbsp;we\u2019ve&amp;nbsp;listed every event Water Treaters should be aware of by clicking&amp;nbsp;HERE.&amp;nbsp; &amp;nbsp;    &amp;nbsp; ","author_name":"Scaling UP! H2O","author_url":"http:\/\/scalinguph2o.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/39827925\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/f78e2d\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/197769010"}