{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"436 - Client Onboarding That Creates Lifetime Customers","description":"Most businesses work so hard to get the &quot;Yes,&quot; they forget what happens the minute the contract is signed. It\u2019s that gap between the &quot;Yes&quot; and the actual work where customers decide if they love you or regret you. ","author_name":"The Best Small Business Show","author_url":"http:\/\/www.richgee.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/39758340\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/39758340"}