{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Episode 340: The COO Seat: Accountability, Trust, and Scaling","description":"                      In this episode, Molly sits down with Christy Lang, COO of Hougum Law Firm, to explore how leadership skills transfer across industries and why the core challenges of leadership are the same no matter the business. Christy shares how non\u2013law firm experience strengthens operational leadership; why core-value hiring and middle management are critical; how EOS creates focus, accountability, and traction; and how data-driven trust allows visionaries to let go, delegate, and scale profitably without burnout.           Key Takeaways:  Christy\u2019s move from publishing to law demonstrates how transferable business and leadership skills strengthen law firm operations.  Hiring for values first ensures alignment, accountability, and a healthy, scalable team culture.   Implementing EOS provides structure, focus, and execution discipline to hit growth milestones.   Success comes from blending referral-based marketing, digital efforts, and a team-centric model.   Clear accountability and trust enable operational efficiency and sustainable firm growth.   &amp;nbsp; Quote for the Show: &quot;The highest thing in our hiring process is our core values, actually\u2026 Because skills can be taught, tasks can be taught, but you can't really inherently enforce core values into someone that\u2019s just not there.&quot; - Christy Lang &amp;nbsp; Connect with Christy:  Website: https:\/\/hougumlaw.com\/&amp;nbsp; LinkedIn: https:\/\/www.linkedin.com\/in\/christy-lang-911497b9\/&amp;nbsp; Facebook: https:\/\/www.facebook.com\/hougumlawfirm&amp;nbsp; Instagram: https:\/\/www.instagram.com\/hougum_law_firm\/&amp;nbsp;    Links:  Website:&amp;nbsp;https:\/\/hiringandempowering.com\/ Facebook:&amp;nbsp;https:\/\/www.facebook.com\/hiringandempowering Instagram:&amp;nbsp;https:\/\/www.instagram.com\/hiringandempowering LinkedIn: https:\/\/www.linkedin.com\/company\/hiring&amp;amp;empoweringsolutions\/ The Law Firm Admin Bootcamp + Academy\u2122 : https:\/\/www.lawfirmadminbootcamp.com\/ Get Fix My Boss Book:&amp;nbsp;https:\/\/amzn.to\/3PCeEhk  &amp;nbsp; Ways to Tune In:   Amazon Music -&amp;nbsp;https:\/\/www.amazon.com\/Hiring-and-Empowering-Solutions\/dp\/B08JJSLJ7N   Apple Podcast -&amp;nbsp;https:\/\/podcasts.apple.com\/us\/podcast\/hiring-and-empowering-solutions\/id1460184599   Spotify -&amp;nbsp;https:\/\/open.spotify.com\/show\/3oIfsDDnEDDkcumTCygHDH   Stitcher -&amp;nbsp;https:\/\/www.stitcher.com\/show\/hiring-and-empowering-solutions   YouTube - https:\/\/youtu.be\/TLvVEoT2N3o&amp;nbsp;                   ","author_name":"Hire and Empower with Molly McGrath","author_url":"http:\/\/hiringandempowering.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/39656860\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/64c0a3\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/197275015"}