{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Ep. 140 - Top 5 things your Case Manager needs you to know","description":" In Episode #140 of Work Comp Talk, host Carmen Ramirez welcomes special guest Gabriela Matesanz Cruz, Case Manager at Pacific Workers. They dive into the essential role of a case manager. If you\u2019ve been injured at work, feel confused by insurance letters, are waiting on benefits, or worry that your case isn\u2019t moving fast enough.  Gabriela pulls back the curtain on what really happens behind the scenes and explains how your case is actually managed day-to-day. She shares the real factors that determine how fast your claim moves, how much compensation you may recover, and what small mistakes can quietly destroy the value of your settlement.     In this episode, you\u2019ll learn:  \u2022 Why your case manager is actually the person who handles 90% of your case questions \u2022 How insurance companies monitor your behavior, even on weekends \u2022 The small red flags that can delay your case for months or cost you thousands \u2022 What missed doctor appointments really signal to the insurance company \u2022 When your case goes \u201csilent\u201d and what is really happening behind the scenes \u2022 How communication can literally change the value of your claim    Chapters:  00:00 Understanding the Role of a Case Manager  12:57 Communication is Key in Workers' Comp  23:38 Navigating the Workers' Comp System Together    This episode is sponsored by Pacific Workers, The Lawyers for Injured Workers, the trusted workers\u2019 compensation law firm in Northern California. With over 10,000 cases won and more than $350 million recovered for injured workers, we are here to help if you\u2019ve suffered a workplace injury.    Visit our FAQ and blog for more resources:  https:\/\/www.pacificworkers.com\/blog\/     Follow Us on Social Media for More Content!   \ud83d\udd39 Website: www.workcomptalk.net  \ud83d\udd39 Sponsors: www.PacificWorkers.com   \ud83d\udd39 TikTok: @pacificworkers    \ud83d\udd14 Subscribe & hit the bell so you never miss a new episode  ","author_name":"Work Comp Talk Podcast","author_url":"http:\/\/workcomptalk.net","html":"