{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Shonta Riles on Building Poppin Notary, Community Trust, and Expanding a Local Service Business","description":"In this episode of The Jason Cavness Experience, Jason sits down with Shonta Riles, CEO and founder of Poppin Notary, to talk about building a trusted local service business, expanding beyond traditional notary work, and staying deeply connected to the community. Shonta shares how he launched Poppin Notary in 2016, what it took to earn trust in an industry built on accuracy and reliability, and why customer service is the real differentiator for small businesses. He explains how his background hosting the Deprogram Talk Radio Show sharpened his communication skills and helped him connect with people from all walks of life.&amp;nbsp; The conversation explores Poppin Notary\u2019s expansion into shipping, printing, and private mailboxes, how Shonta thinks about growth without losing focus, and why building locally in Tacoma still matters. From notarizing documents in non-traditional settings to creating a one-stop service hub, this episode offers practical lessons for service-based entrepreneurs. Topics Discussed \u2022 Shonta\u2019s path to entrepreneurship and founding Poppin Notary &amp;nbsp;\u2022 Building trust in a service-based business \u2022 What great customer service looks like in practice \u2022 Lessons from notarizing documents in unconventional environments \u2022 Expanding into shipping, printing, and private mailboxes \u2022 Knowing when to add new services \u2022 Avoiding overextension while growing \u2022 Building a business rooted in community \u2022 The Tacoma small business landscape \u2022 Communication skills developed through radio and media \u2022 Leadership lessons learned as a local CEO \u2022 Defining success beyond revenue Connect with Shonta Riles LinkedIn: https:\/\/www.linkedin.com\/in\/shonta-riles-ab508214\/ Website: https:\/\/www.poppinnotary.com\/ TikTok: https:\/\/www.tiktok.com\/@poppinnotary &amp;nbsp;Instagram: https:\/\/www.instagram.com\/poppinnotary ","author_name":"The Jason Cavness Experience","author_url":"https:\/\/thejasoncavnessexperience.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/39606305\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/197137710"}