{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"When Holiday Grace Runs Out: The Reset Every Technician Faces","description":"The holidays change everything.&amp;nbsp;Customers are more patient.&amp;nbsp;Mistakes get forgiven.&amp;nbsp;Standards quietly soften. Then January hits...and all of that disappears. In this episode of Windshield Time, Chris Elmore and Noel Tarter break down what technicians experience every year but rarely talk about: the holiday hangover. Not the fun kind.&amp;nbsp;The professional one. You\u2019ll learn:   Why customer behavior shifts sharply after the holidays   How financial stress and overspending show up in service calls   Why techs feel more pressure, frustration, and urgency in January   How lowered holiday standards create post-season problems   Why awareness\u2014not effort\u2014is the key to resetting successfully   This episode isn\u2019t about pushing harder. It\u2019s about understanding the environment you\u2019re walking into, so you don\u2019t take customer behavior personally, lower your standards, or burn yourself out trying to fight reality. Professionals don\u2019t guess.&amp;nbsp;They adjust. \ud83d\udce5 Download the FREE Objection Handling Playbook \u2014 loaded with scripts and strategies to help techs close more calls: https:\/\/www.servextra.com\/objection-handling-playbook-download\/ FOLLOW + REVIEW Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it. &amp;nbsp; ","author_name":"Windshield Time","author_url":"https:\/\/www.servextra.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/39579720\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/197039805"}