{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"How one Phone Call Changed the Trajectory for Alyssa Quill of Storage Asset Management","description":"How do you grow from 21 management contracts to nearly 600 while keeping a &quot;small-town&quot; culture of caring? Join Thaddeus Campbell as he speaks with&amp;nbsp;Alyssa Quill, CEO of Storage Asset Management (SAM), the nation\u2019s largest independent third-party management firm. Alyssa shares her 21-year journey through the industry, including her time at StorageUSA and Extra Space, and the pivotal phone call from Jay Hoke that led to the founding of SAM in 2010 . She discusses the transition from the &quot;easy&quot; boom years of 2021 to the high-stakes, data-driven environment of 2025 . Key Takeaways from this Episode: The &quot;Salt of the Earth&quot; Advantage: Why the storage industry attracts genuine, kind people and why Alyssa isn't worried about private equity changing that DNA . Advanced Revenue Management: A look at how SAM utilizes eight distinct ECRI models to ensure each individual store performs, even without the pressure of Wall Street margins . Hiring for Impact: The secret to building a high-performing team that values reputation over the bottom line . Tech Strategy for 2026: How to use AI to identify operational &quot;red flags&quot; before they become issues . Philanthropy as Fabric: The story behind SAM\u2019s support for Decker\u2019s Blueprint and helping a partner fight for a cure for muscular dystrophy . Whether you are a solo owner or a large-scale developer, Alyssa\u2019s insights on balancing high-level analytics with boots-on-the-ground human influence provide a masterclass in modern storage operations. Connect with Alyssa Quill: Email: aquill@storageasset.com Website: https:\/\/www.storageassetmanagement.com   Connect with Thaddeus Campbell: Website: https:\/\/s3.partners\/ LinkedIn: https:\/\/www.linkedin.com\/in\/itsthadcampbell\/   This episode was brought to you by: https:\/\/www.kiwiconstruction.com\/    ","author_name":"Stories Behind the Door","author_url":"https:\/\/safestorageusa.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/39545985\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/196937420"}