{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Why Great Technicians Don\u2019t \u201cHandle\u201d Objections, They Diagnose Them.","description":"Technicians aren\u2019t losing deals because they lack answers.&amp;nbsp;They lose trust because they solve problems too early. In this episode of Windshield Time, Chris Elmore and Noel Tarter reframe objection handling through a mindset every great technician already understands: diagnostics. An objection isn\u2019t resistance. It\u2019s a signal that something hasn\u2019t been understood yet. This conversation breaks down:   Why objections point to missing information, not rejection   How jumping straight to solutions creates pushback   Why slowing down builds authority instead of losing momentum   How LEAP works as a troubleshooting process for people   The difference between pressure and professional confidence   When your process is sound, persuasion isn\u2019t something you force.&amp;nbsp;It\u2019s something that follows clarity. \ud83d\udce5 Download the FREE Objection Handling Playbook \u2014 loaded with scripts and strategies to help techs close more calls: https:\/\/www.servextra.com\/objection-handling-playbook-download\/ FOLLOW + REVIEW Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it. &amp;nbsp; ","author_name":"Windshield Time","author_url":"https:\/\/www.servextra.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/39419735\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/196619075"}