{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Is HR sexy? Depends. Do You Want to Suceed?","description":"Technology can be copied. Marketing can be copied. Even your chairs and handpieces can be copied. The only thing that truly separates you from the office down the street? Your people. This episode will show you how HR becomes your most powerful growth strategy. This week, Dr. Len is joined by HR expert Alan Twigg, president of Bent Erickson & Associates \u2014 one of dentistry\u2019s most trusted partners in HR systems, compliance, and team development. HR may not seem like the \u201csexiest\u201d part of dentistry\u2026 but it\u2019s one of the most important. Every patient experience, every production goal, every system \u2014 they all rely on people. Alan helps practice owners shift their mindset: \u2714\ufe0f Your team is your greatest competitive advantage \u2714\ufe0f HR isn\u2019t paperwork \u2014 it\u2019s culture, longevity, and protection \u2714\ufe0f Compliance matters more than ever \u2014 and it changes constantly \u2714\ufe0f Hiring is marketing\u2026 and your employee experience is your brand Whether you\u2019re a solo practice or a multi-location empire, this episode breaks down the HR essentials you can\u2019t ignore in 2025 and beyond. What You\u2019ll Learn Why once you hire ONE employee, 95% of labor laws apply to you How to craft a Unique Employment Proposition (UEP) that attracts top talent The biggest 2025 HR law changes you need to know (pregnancy protections, paid leave, state sick rules) The truth about unemployment claims and why they\u2019re not worth fighting What dentists must know about paying staff for CE events (and the exact labor code to reference) The HR risks when expanding into multi-location or multi-state practices Why appreciation is a strategic system, not a personality trait Key Takeaways 00:40 Welcome, sponsor shoutout & event reminder 03:11 Meet Alan Twigg + Who Bent Erickson Helps 06:20 The New Hiring Reality & Standing Out as an Employer 11:29 Reputation, Reviews & Recruitment 12:50 Why HR Compliance Drives Practice Success 16:41 Labor Law Changes Every Dentist Must Know 19:40 Unemployment Claims: What Really Matters 24:50 CE, Overtime & What Practices Must Legally Cover 29:33 Multi-Location & Multi-State HR Risks 33:33 Creating a Culture of Appreciation 35:40 Lightning Round Q&A with Alan 40:40 Listener Offer: $500 Off HR Director Package 41:30 Closing: Protect Your Reputation   \u2014 Connect with Alan Learn more about how Bent Erickson & Associates can support your practice with HR compliance, team development, and leadership training: \ud83c\udf10 Website: https:\/\/bentericksen.com\/  \ud83d\udcde Contact Page: Available directly on the website \ud83d\udcda Free HR resources + education available online \ud83d\udca1 Listener Offer: Save $500 on the HR Director Package when you sign up before year-end \u2014 exclusively for Raving Patients listeners.   \u2014 Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com. This podcast is sponsored by Dental Intelligence. Learn more here. This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here. Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more! ","author_name":"The Raving Patients Podcast","author_url":"http:\/\/drlentau.com","html":"