{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Discover the Only Thing Your Competition Can\u2019t Copy You on Episode 92","description":" \r\n\r\nYou can be copied on many things by you competition.\r\n\r\nYour competition can copy your marketing\r\nThey can copy you sales strategies\r\nYour competition can try to beat your pricing\r\nThey can copy your customer service\r\nYour competition can copy or attempt to copy everything you do,\r\n\r\n \r\nThere is only one thing your competition cannot copy is the customer experience.\r\nThe customer experience is what keeps your customer coming back.\r\nIt’s the customer experience that creates raving fans that creates referrals.\r\n \r\nSo what can you do to create that experience from the first contact?\r\nHere is just a short list.\r\n\r\nHow do you answer the phone?\r\nWhat does the first point of contact look like?\r\nDo they feel appreciated when you arrive until you leave or you have completed your project?\r\nHow do you treat them after the sale?\r\nHow can you add to this list?\r\n\r\nRemember it’s the experience that your competition cannot copy you on do crate an award winning customer experience.\r\n ","author_name":"Contractors Secret Weapon Podcast","author_url":"https:\/\/CSWSolution.com","html":"