{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":300,"width":600,"title":"How to Make People Feel Seen, Heard, and Needed with Author Zach Mercurio","description":"What makes someone truly care about their work, their team, or even you? In this episode, I sit down with Zach Mercurio, one of the world\u2019s leading experts on the science of \u201cmattering.\u201d We unpack why nothing can truly matter to someone unless they first feel that they matter to you \u2014 and how that insight can transform relationships, leadership, and client trust. Zach shares fascinating research, relatable stories, and practical scripts for showing others that they\u2019re seen, heard, and valued in both professional and personal settings. We dig deep into the \u201cwhy\u201d behind mattering and move into the \u201chow\u201d with clear, repeatable steps you can use to create more meaningful connections in every interaction. From client relationships to internal teams, you\u2019ll walk away with concrete ways to build trust, loyalty, and genuine engagement that scales. Topics We Cover in This Episode:    Why being a \u201cgood person\u201d isn\u2019t enough to make people feel cared for The three key practices of mattering \u2014 noticing, affirming, and needing How small interactions shape trust and loyalty more than big gestures Practical questions that make others feel seen and heard instantly Why documenting details can help you build stronger relationships at scale How to give feedback that inspires change instead of resistance The psychology behind making people feel indispensable How \u201cco-creating\u201d with clients or colleagues increases buy-in and results   If you\u2019re ready to level up your relational skills and make every connection count, don\u2019t miss this one. Zach\u2019s frameworks are simple, science-backed, and deeply human \u2014 and they\u2019ll change the way you lead, sell, and communicate. Check out his book The Power of Mattering and visit thepowerofmattering.com for free self-assessments and templates. Then tune in and start practicing the small moments that make the biggest difference.   Resources Mentioned: Connect with Zach on LinkedIn: https:\/\/www.linkedin.com\/in\/zachmercurio\/ Visit Zach\u2019s Website: https:\/\/www.zachmercurio.com\/the-power-of-mattering\/ Order your copy of Give to Grow Get the Supplemental materials for Give to Grow Get a copy of your GrowBIG Playbook today!   ","author_name":"Real Relationships Real Revenue - Video Edition | Invest in Relationships to Build Your Business and Your Career","author_url":"https:\/\/video.realrelationshipsrealrevenue.com","html":"