{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"FAST Connections: Transforming Patient Experience in the ED","description":"In this episode, we sit down with Dr. Swati Mehta of Vituity and Dr. Terrance McGovern and the Director of Nursing, Robyn Dodds, from Marian Regional to talk about how they\u2019re helping teams reconnect with the human side of emergency care. They share how a simple communication tool called F.A.S.T.\u2014First impression, Acknowledge, Sit\/Say\/Slow down, and Teach-back\u2014has strengthened teamwork, reduced burnout, and made a real difference in how patients feel seen and heard. ","author_name":"To Care is Human","author_url":"http:\/\/tocareishuman.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/38769790\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/38769790"}