{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Episode 288: What World-Class Brands Do Differently With Memberships","description":"In this episode of The Fierce Factor, I\u2019m unpacking the truth about loyalty programs, and why so many in aesthetics are missing the mark. We\u2019ve been sold the idea that memberships and loyalty programs are the secret to patient retention. But here\u2019s the reality: most are designed backwards. They rely on discounts, lock patients in with contracts, and create operational chaos \u2014 all while eroding profit and burning out your team. I\u2019ll share what the world\u2019s most trusted brands, think Costco, Starbucks, and Peloton,  understand about loyalty that most aesthetic practices overlook. You\u2019ll learn how to design programs that make patients feel invested, not obligated\u2026 and how to turn your existing community into a movement that fuels sustainable, cash-positive growth. If you\u2019re ready to move beyond cookie-cutter memberships and create real loyalty that lasts, you won\u2019t want to miss our upcoming free webinar, Founder Forum: Building Loyalty Programs That Actually Work, on October 29th. Join me and a panel of powerhouse female founders for 90 minutes of honest strategy and proven systems that are transforming practices across the country. Resources \u2192 Founder Forum: Building Loyalty Programs That Actually Work \u2192 Join the Fierce Factor Society \u2192 Follow Kaeli on Instagram: @kaeli.lindholm Additional Ways to Connect: Book a Discovery Call: Ready to scale with intention? Let\u2019s map out your next strategic move. KLC Consulting Website Kaeli on LinkedIn ","author_name":"Business on Top with Kaeli Lindholm","author_url":"https:\/\/klcconsultants.com\/podcast\/","html":"