{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"What Are Patients REALLY Saying About You?","description":"What do patients say about you behind your back? In this episode of the Business of Hearing Podcast, Oli explains how to design \u201csignature experiences\u201d, the unique, memorable touches that make people talk about your practice for all the right reasons. You\u2019ll learn: \u2022 Why it\u2019s not enough to just deliver great hearing care \u2022 How to make your patient experience truly stand out \u2022 Real-world examples of businesses that turned simple ideas into unforgettable experiences \u2022 How to apply this thinking to your own practice If you want people to talk about you for more than just hearing aids, this episode is essential. Learn more at www.orange-gray.com #hearingcare #audiology #patientexperience #bohpodcast #businessgrowth #privatepractice #branding ","author_name":"The Business of Hearing","author_url":"http:\/\/www.businessofhearing.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/38584970\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/194893255"}