{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Mastering Feedback with the SBI Model: A Framework for Growth and Trust | Ep #125","description":"In this episode of Building Better Managers, we explore one of the most essential tools in every leader\u2019s toolkit: giving effective feedback. We introduce the SBI Model \u2014 Situation, Behavior, Impact, a practical, repeatable framework adapted from the Center for Creative Leadership. Whether you\u2019re delivering constructive feedback or reinforcing great work, SBI helps managers communicate with clarity, build trust, and foster real growth. Through examples, breakdowns, and practical coaching tips, this episode guides leaders in creating feedback conversations that are consistent, specific, and authentic \u2014 the foundation of high-performing teams. Key Takeaways: Feedback is not about correction \u2014 it\u2019s about raising awareness. The SBI Model offers a simple structure: Situation, Behavior, Impact. Composure is critical \u2014 never deliver feedback when emotional. Constructive feedback should be two-way and solution-focused. Positive feedback builds trust and rewires the brain for success. Managers should spend more time reinforcing what\u2019s working than correcting mistakes. Effective feedback drives performance, culture, and leadership growth. Learn More: For leadership coaching, development programs, or AI-enhanced learning tools to support your managers, visit newlevelwork.com. Like what you hear? Do you enjoy our show? One of the best ways to help us out is leave a 5-star review on your platform of choice! It's easy - just go here: https:\/\/www.newlevelwork.com\/review For more information, please visit the New Level Work website. https:\/\/www.newlevelwork.com\/category\/podcast ","author_name":"Building Better Managers","author_url":"https:\/\/www.newlevelwork.com\/category\/podcast","html":"