{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"From Goodness to Fairness: A Wake-Up Call for Corporate America","description":" We all feel it: anger, frustration, the sense that something fundamental is broken. People aren\u2019t just upset today. They believe the system is rigged against them. They don\u2019t just doubt companies, they expect to be taken advantage of. That\u2019s the reality we face today.\u202fThe rules of engagement have changed. And it\u2019s vital for companies to start rethinking how they engage with consumers in the world we're operating in. In this new era, every business must view its actions and words not through their own efforts at goodness, but through the lens of fairness.    In this powerful episode of HearSay, Lee and Michael will help you understand the context that we\u2019re living in and why people are so angry, so you can begin to communicate, resonate, and engage more effectively. They\u2019ll help you find a path forward by thinking differently about where your customers are, so you can meet them there\u2026 talk to them and engage with them in different ways\u2026 to reduce that anger and begin to rebuild trust.    This is critical listening for anyone who\u2019s responsible for shaping messages, building trust, or protecting your brand.  ","author_name":"HearSay: Lessons in Effective Communication & Messaging","author_url":"https:\/\/www.maslansky.com","html":"