{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"How Curiosity Closes More Calls (and Builds Real Trust)","description":"In the trades, most techs learn to fix things...only a few learn to notice things. In this episode of Windshield Time, Chris Elmore and Brandon Cockrell reveal the hidden skill that separates average technicians from elite ones: curiosity. Curious technicians ask better questions, read environments faster, and earn trust without forcing it. Observation helps you see what others miss \u2014 and that\u2019s where real connection starts. They\u2019ll show you how to: -Use observation to anticipate customer needs and objections -Ask natural, curiosity-driven questions that open conversation -Spot key decision-makers and emotional triggers without guessing -Turn small talk into meaningful connection -Build confidence that customers can feel \u2014 before you ever present a price As Brandon says:&amp;nbsp;\u201cWhen you notice what others don\u2019t, you connect before you even start talking.\u201d If you\u2019re ready to elevate from being a communicator to being a connector, this episode will teach you how to turn curiosity into confidence \u2014 and confidence into results. \ud83d\udce5 Download the FREE Objection Handling Playbook \u2014 loaded with scripts and strategies to help techs close more calls: https:\/\/www.servextra.com\/objection-handling-playbook-download\/ FOLLOW + REVIEW Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it. &amp;nbsp; ","author_name":"Windshield Time","author_url":"https:\/\/www.servextra.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/38558250\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/38558250"}