{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"&quot;I'm sorry, that price is for new customers only&quot;","description":"&quot;I'm sorry, that price is for new customers only&quot; &amp;nbsp; A guaranteed way to get my blood BOILING... \ud83d\ude21 &amp;nbsp; In this snippet from my forthcoming book Retention First, I share the story of a completely fictional broadband company, called &quot;Emerging Media&quot;, who decide to tax the loyalty of their best customers, and give the best offers to those people who've never spent a penny with them... ","author_name":"Ambitious Lifestyle Business | The UK Small Business Podcast That Features REAL Business Owners","author_url":"http:\/\/bigidea.co.uk\/podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/38323780\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/38323780"}