{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Sales as Service: Unlearning Old Models of Selling, Conflict & Negotiation","description":"When most people think of sales, they picture pressure, quotas, and pushy tactics. But sales isn\u2019t just about business, it\u2019s about how we connect, serve, negotiate, and navigate conflict in every part of our lives. In this episode, Kathy Baldwin speaks with Kirstin Carey about redefining sales as service. Together, they blend the principles of Unlearn the Crap with a human-centered approach to sales focusing on integrity, connection, and building businesses that last. Kathy draws from her own corporate background in sales and operations, where she believed her role in management was to serve her team so they could show up as their best. That perspective shapes this conversation on how sales can become less about transactions and more about transformation. Whether you\u2019re building a business, negotiating in your daily life, or simply learning how to better connect with others, this episode will shift the way you think about sales forever. \u2728 More with Kathy \u2192 https:\/\/kathybaldwin.me \ud83d\udcda Books: Unlearn the Crap & Level UP, How I Unlearned MY Crap, The Unlearned Life Connect with Kirtin Carey at EvolveMinded.com  What You\u2019ll Learn in This Episode: Why sales is ultimately about service and connection How Kathy\u2019s corporate background shaped her belief in servant leadership The outdated sales models we need to unlearn How sales principles apply to conflict, negotiation, and daily life What human-centered sales looks like in action How to build a business on integrity, relationships, and trust Memorable Quotes \u201cSales isn\u2019t about closing\u2014it\u2019s about serving.\u201d \u2013 Kirsten Carey \u201cMy role as a manager was never to boss people around. It was to serve the sales team so they could be their best.\u201d \u2013 Kathy Baldwin \u201cHuman-centered sales is about integrity, service, and connection.\u201d \u2013 Kirsten Carey \u201cSales isn\u2019t a department. It\u2019s part of how we live, connect, and negotiate every day.\u201d \u2013 Kathy Baldwin ","author_name":"Unlearn The Crap & Level Up Your Soul is Calling","author_url":"https:\/\/unlearnthecrap.com","html":"