{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"When the Stakes Are High: Centering People in Tough Nonprofit Leadership Moments with Melissa Kessler","description":"In episode 131 of Nonprofit Mission: Impact, Carol Hamilton and Melissa Kessler explore the intersection of communications and organization development, particularly in moments of crisis, transition and change. They talk about how internal communications can either reinforce or undermine values, strategy, and humanity within an organization.  how to navigate layoffs, restructuring, or organizational shifts with humanity why how we communicate is just as important as what we decide.    Episode highlights: \ud83d\udcac \u201cIt\u2019s a Communications Problem\u201d \u2013 Or Is It? [00:09:27] \u2013 \ud83d\udd01 Communications Is Change [00:12:29] \u2013  \ud83d\udc94 Communicating Layoffs with Humanity [00:14:30] \u2013  \ud83e\udde0 Leaders Are Always Ahead of the Curve [00:18:24] \u2013  \ud83d\udd04 Defining \u201cInternal\u201d vs. \u201cExternal\u201d in Complex Systems [00:19:32] \u2013  \ud83e\udde9 Communication Is Not Strategy [00:20:57] \u2013  \ud83d\udcac Who Gets Told What\u2014And When [00:22:55] \u2013  \u26a0\ufe0f Managing With Compassion Through Uncertainty [00:24:54] \u2013  \ud83d\udc65 The Impact on Those Who Remain [00:30:15] \u2013 \ud83c\udf05 Ending Well: The Missing Ritual [00:33:15] \u2013  \ud83e\udea6 Organizational Death and Grief [00:35:55] \u2013  \ud83e\uddd8\u200d\u2640\ufe0f Leading in Chaos: Self-Care Is Strategic [00:42:15] \u2013  \ud83d\udcdd Your Crisis Plan Should Include Snacks [00:44:04] \u2013    Guest Bio: Melissa George Kessler is a consultant and executive coach working in the areas of strategy and organization effectiveness through her independent practice, Organizations + Communications, and with partner firms. She began her career as a reporter and editor; later ran the communications shops for two agriculture associations; and has worked extensively in trade policy and education. Over a 20 year career, Melissa has done work with non-profit and private-sector partners throughout the urban and rural United States and in Asia, Africa and Latin America. She also has spoken at various OD conferences and is the author of a book chapter on communications and strategic change. Melissa splits her time between her hometown of Tulsa, Oklahoma, and the national capital area. Important Links and Resources: Melissa Kessler Organizations + Communications LLC The Workplace Psychological Contract Is Broken. Here\u2019s How to Fix It Transitions: Making Sense of Life\u2019s Changes   Be in Touch: \u2709\ufe0f Subscribe to Carol\u2019s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them \ud83d\udcdaFind the books referred to on Nonprofit Mission: Impact \ud83d\udc65 Like what you heard? Please share the podcast with a colleague or friend \ud83c\udf1f Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. \ud83d\ude00 Connect with Carol Hamilton \u27a1\ufe0f LinkedIn ","author_name":"Nonprofit Mission: Impact","author_url":"https:\/\/gracesocialsector.com\/missionimpact","html":"