{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Take the Emotion Out of Relationship Management","description":"  Commercial banking runs on relationships, but too often, \u201cgut feel\u201d drives decisions and muddies results. In this episode, Q2\u2019s new VP of Product Management, Nick Koutouras, shares how to take the emotion out of relationship management without losing the human touch. We dig into a simple, repeatable operating rhythm\u2014account planning, pricing, measurement, and stakeholder readouts\u2014that builds consistency, confidence, and better outcomes for bankers and leaders alike.   Related Links:   Nick's LinkedIn: (16) Nicholas Koutouras | LinkedIn   [Blog] Commercial Loan and Deposit Pricing Market Update: August 2025  https:\/\/hub.q2.com\/resources\/col\/pf\/commercial-loan-and-deposit-pricing-market-update-august-2025   [Blog] Commercial Banking Leaders: Becoming a Smarter Bank Requires Smarter Pricing  https:\/\/hub.q2.com\/resources\/col\/pf\/commercial-banking-leaders-becoming-a-smarter-bank-requires-smarter-pricing   [Website] Q2 Relationship Pricing and Profitability  https:\/\/www.q2.com\/products\/relationship-pricing-and-profitability ","author_name":"The Purposeful Banker","author_url":"https:\/\/hub.q2.com\/podcasts","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/38135110\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/203e70\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/192796290"}