{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Thanks, but No Thanks: Pearl of the Month","description":"Many practices reduce unnecessary messages by suppressing the delivery of \u201cthank you\u201d messages into clinician inboxes. With this switch, the care team does not have to manage patient replies that express gratitude or acknowledge understanding (but require no further action). There is no regulatory obligation to respond to every patient portal message. ","author_name":"AMAEdHub's podcast","author_url":"https:\/\/edhub.ama-assn.org\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/37922850\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/37922850"}