{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"190 Win more clients with empathy (even if you haven't walked in their shoes)","description":"Most business advice says: \u201cShow empathy. Tell clients you\u2019ve been there too.\u201d But here\u2019s the truth: clients don\u2019t care if you\u2019ve walked in their shoes. What they care about is whether you understand their challenges\u2014and whether you\u2019ll treat them without judgment. In this episode of Strategic Storytelling, you\u2019ll discover:   Why oversharing personal stories can backfire with clients.   The #1 rule of empathy that keeps clients from walking away.   Three practical ways to show clients you \u201cget\u201d them\u2014through words, processes, and stories.   How to tell stories that build trust, respect your clients, and attract the right kind of business.   If you want to build stronger client relationships, win more business, and avoid common empathy pitfalls, this episode is for you. Resources mentioned in this episode:   Free guide: The 3 Most Important Stories Every Entrepreneur Needs.&amp;nbsp;Click here.&amp;nbsp;   Workbook: Cast the Characters of Your Business Story.&amp;nbsp; Click here.&amp;nbsp;   ","author_name":"Strategic Storytelling","author_url":"http:\/\/CathyGoodwin.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/37921160\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/37921160"}