{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"396. The Hidden Cost of Settling: How to Handle a Team Member Who\u2019s Not a Fit","description":"One of the toughest parts of running a coworking space is managing people. What do you do when your community manager\u2014or any team member\u2014isn\u2019t living up to expectations? Do you settle, or is it time to make a transition? In this episode of the Everything Coworking Podcast, Jamie Russo walks through the signs that your team member may not be a fit, what to check before you make a change, and how to confidently prepare for a transition without losing your sanity\u2014or your members\u2019 trust. What You\u2019ll Learn in This Episode:   The common symptoms of underperformance (SOPs ignored, leads lost, disorganization, poor service).   How to evaluate whether the problem is training and leadership\u2014or true misalignment.   Why \u201csettling\u201d for a mediocre fit costs more than you think.   Options for outsourcing parts of the role if only 20% isn\u2019t working.   How to make SOP documentation a requirement to protect your business.   Why the community manager role is often a two-year position\u2014and how to plan for turnover.   Steps to take when preparing for a transition, including consulting with an employment attorney.   Resources Mentioned in this Episode: Transitioning to a new team member doesn\u2019t have to be overwhelming. Community Manager University is your easy button for onboarding and developing new CMs. The program:   Trains on industry standards and role expectations.   Connects your CM to a global network of peers.   Provides expert coaching and real-world support.   Learn more at everythingcoworking.com\/communitymanager. Everything Coworking Featured Resources:  Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space  Coworking Startup School Community Manager University Follow Us on YouTube ","author_name":"Everything Coworking","author_url":"http:\/\/everythingcoworking.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/37817620\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/2c607a\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/37817620"}