{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Inside the Leasing Office: Stories from the Front Lines of Multifamily","description":"Forget what you think you know about property management. The real story isn\u2019t written in boardrooms; it\u2019s lived in the leasing office, where a single day can range from celebrating a team win to navigating a crisis that feels like a "war flashback." So what separates a thriving, energized team from one that\u2019s burning out? On The Multifamily Review, we\u2019re getting real. Host Marcus Armstrong brings in coworker Kelley Lockaby to share candid stories and powerful lessons from her years on the front lines of multifamily. They explore the human side of the business, the relationships that forge unbreakable teams, the leadership actions that build unshakeable loyalty, and the emotional weight that onsite staff carry every day. This isn\u2019t just another podcast. It\u2019s an inside look at the heart of your operations. Whether you\u2019re an executive trying to connect with your teams or an onsite professional who wants to feel seen, this episode is for you. Listen now for a dose of reality, humor, and a new perspective on what it takes to build a winning on-site culture. ","author_name":"The Multifamily Review","author_url":"https:\/\/themultifamilyreview.libsyn.com\/site","html":"