{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"S08 E07: From Barnsley to the Boardroom: Dean Hallows on 40 Years in Dentistry and the Future of Innovation","description":"In this episode, Chris and Ashley are joined by a true industry heavyweight: Dean Hallows, Managing Director of Dental Directory and a 40-year veteran of the UK dental industry.  Recording from three corners of Europe - Cheshire, Sardinia, and sunny Essex - the conversation ranges from the accidental beginnings of Dean\u2019s career in 1986 to his leadership role today, overseeing one of the UK\u2019s most recognised dental supply businesses.  This candid, insightful chat covers everything from mentorship and market evolution to the real-world implications of AI in dentistry, what leaders should be listening for, and why selling consumables isn't just about revenue; it\u2019s about hospitality.  If you're a dental practice owner, manager, or supplier, this episode delivers practical wisdom and behind-the-scenes insight you won't find elsewhere.  You\u2019ll learn:    How Dean transitioned from engineering apprentice to industry MD   The vital difference between hearing&amp;nbsp;and listening&amp;nbsp;as a leader   Why AI will support \u2014 not replace \u2014 clinical decision-making   What practices are missing when they ignore their reception desk retail   Why communication and shared purpose build the best dental teams   The human value AI can\u2019t replicate \u2014 and why that matters more than ever   &amp;nbsp;     \u201cBy stepping back and listening more, I\u2019ve seen my teams\u2019 step further forward.\u201d&amp;nbsp;\u2013 Dean Hallows    \u201cAI can\u2019t deliver hospitality. It can\u2019t create community.\u201d&amp;nbsp;\u2013 Chris Barrow   &amp;nbsp; This episode is perfect for listeners who...    Lead or manage a dental practice   Work in dental supply or tech   Are navigating digital transformation in dentistry   Believe business is about people, not just processes    ","author_name":"Two Reds are Better than One","author_url":"http:\/\/tworeds.libsyn.com\/podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/37593450\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/96000d\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/37593450"}