{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"E273: KRA's the Hub: Hiring Reimagined: Voice Technology and the Fight Against Turnover","description":" In this episode, host Jonathan Overall sits down with Rich Simmerman, co-founder of Cantaloupe AI, at the JFF Horizons Summit in New Orleans to tackle a pressing challenge in the hospitality industry: outdated, resume-driven hiring that fails both employers and job seekers. Drawing from Rich\u2019s own journey\u2014from managing a coffee shop in Carrollton to pioneering voice interview technology\u2014Cantaloupe AI is replacing traditional job applications with conversational voice interviews. This hands-on, candidate-first approach helps employers screen every applicant, reduce early quits by nearly half, and create workforce matches that stick. Join us as we explore how human-centered AI is transforming first impressions, cutting turnover costs, and reshaping hiring in hotels and restaurants\u2014all while empowering job seekers and businesses alike. ","author_name":"WORKFORCEPODS","author_url":"http:\/\/workforcepods.libsyn.com\/website","html":"