{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"295 - James Merchant | ClinicWise","description":"Veterinary clinics are facing growing pressure from chaotic workflows, missed calls, scattered forms, and burned-out front-desk teams.&amp;nbsp; This week, Shawn Wilkie and Dr. Ivan Zak sit down with  James Merchant, co-founder of ClinicWise, to explore how deeply integrated, AI-powered tools are helping practices streamline client communication, automate repetitive tasks, and reclaim hours of staff time each week. James shares how ClinicWise was co-designed with busy hospitals to ensure it solves real, everyday problems \u2014 from pre- and post-appointment workflows to personalized education and smart intake. &amp;nbsp; Learn more about ClinicWise. James Merchant recommends  \u201cEndurance: Shackleton's Incredible Voyage\u201c by Alfred Lansing. ","author_name":"Veterinary Innovation Podcast","author_url":"https:\/\/www.veterinaryinnovationpodcast.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/36968280\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/ffb400\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/36968280"}