{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"How To Lose Hours Of Life bc of Verizon's Bad Customer Service - Live Assistant Chat AI Bots or Humans? | ROI Podcast\u2122 ep. 486 | Law Smith @LawSmithWorks &amp; Eric Readinger","description":"Ever feel like you're screaming into the void while talking to customer support? Welcome to the Verizon episode. &amp;nbsp; In ROI Podcast\u2122 episode #486, Law Smith and Eric Readinger walk you through a 22-hour odyssey trying to solve one simple Verizon trade-in issue\u2014and in doing so, shine a spotlight on the hellscape of AI-powered customer service, endless chat resets, and the real ROI cost of wasted time. &amp;nbsp; We dig into: &amp;nbsp;   Whether AI bots are actually making support worse   How corporations weaponize the \u201cillusion of choice\u201d   The emotional and economic toll of bad service   Why project management means nothing without time awareness   Time as your most precious asset\u2014and how companies steal it   Nostalgia, comedy, and a little financial truth bomb for dessert   &amp;nbsp; If you've ever asked, \u201cAm I talking to a real person or just yelling at a toaster?\u201d\u2014this episode is for you...&amp;nbsp;Verizon customer service, AI chatbots, live chat nightmare, time management, ROI Podcast, business comedy, satirical business podcast, bad support stories, illusion of choice, telecom frustration, passive investing, Christopher Nolan, funny podcast about work, digital operations, customer service horror stories, Eric Readinger, Law Smith &amp;nbsp;  Episode sponsored by @ZUPYAK&amp;nbsp; https:\/\/www.Zupyak.com \u2192 promo code \u2192 SWEAT @Flodesk -50% off https:\/\/flodesk.com\/c\/AL83FF @Incogni remove you personal data from public websites 50% off https:\/\/get.incogni.io\/SH3ve @SQUARESPACE website builder \u2192 https:\/\/squarespacecircleus.pxf.io\/sweatequity @CALL RAIL call tracking \u2192 https:\/\/bit.ly\/sweatequitycallrail @LINKEDIN PREMIUM - 2 months free! \u2192 https:\/\/bit.ly\/sweatequity-linkedin-premium @OTTER.ai \u2192 https:\/\/otter.ai\/referrals\/AVPIT85N &amp;nbsp; Hosts\u2019 Eric Readinger &amp;amp; Law Smith \ud83d\udd17s @LawSmithWorks https:\/\/www.LawSmithWorks.com @Tocobaga https:\/\/www.Tocoba.ga  ","author_name":"ROI Podcast\u2122 \u2014  the #1 Entrepreneurial Business meets Comedy podcast hosted by Law Smith + Eric Readinger","author_url":"https:\/\/www.roishow.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/36782900\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/341848\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/36782900"}