{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Why Is Feedback So Awkward?","description":"In this episode of The Talent Tango, Amir Bormand is joined by Heather Cassar to unpack the nuances of giving and receiving feedback in the workplace. From real-time feedback practices to performance reviews, Heather shares practical tips on how to build trust, motivate teams, and make feedback a natural part of company culture\u2014without making it awkward. Whether you're in HR, a people leader, or a manager navigating hybrid teams, this episode offers a human-centered approach to feedback that boosts both trust and performance.  \ud83d\udd11 Key Takeaways:   Feedback must be real-time, detailed, and actionable. Don\u2019t wait until a performance review to deliver insights\u2014timing builds trust.   Trust is the foundation. One-on-ones that include personal check-ins foster stronger feedback relationships.   Avoid the \u201cbig reveal.\u201d Holding feedback until review season erodes trust and reduces opportunities for course correction.   Feedback culture isn\u2019t top-down only. Tailor feedback strategies by department and encourage peer-to-peer feedback to scale trust.   It\u2019s only as weird as you make it. Normalize feedback by using everyday tools like Slack and keeping the tone conversational.    \ud83d\udd52 Timestamped Highlights:   00:23 \u2013 Introduction to Heather Cassar and the topic of feedback   01:17 \u2013 Heather\u2019s 3 principles of effective feedback: timing, balance, and actionability   05:10 \u2013 How personal connection in 1:1s builds trust for better feedback reception   06:59 \u2013 Checking perspective first: \u201cDid you think the presentation went well?\u201d   09:25 \u2013 \u201cIt\u2019s only as weird as you make it\u201d\u2014changing the perception of feedback   12:32 \u2013 Aligning feedback with individual motivators for better outcomes   14:30 \u2013 The problem with waiting for performance reviews to deliver feedback   19:07 \u2013 Imprinting feedback into company culture across different functions   21:46 \u2013 Feedback tied to business outcomes and inter-team trust   24:22 \u2013 The \u201ccarrot vs stick\u201d approach to feedback adoption   27:23 \u2013 How to connect with Heather    \ud83d\udcac Memorable Quote:  \u201cSurprising people is the quickest way to degrade trust\u2014and it\u2019s really hard to come back from that.\u201d \u2013 Heather Cassar  ","author_name":"The Talent Tango","author_url":"http:\/\/www.elevano.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/36565345\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/188323820"}