{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"How AI Powers Science, the Workplace, and Real-World Impact","description":"What happens when AI becomes part of everyone\u2019s job, from the research lab to daily workflows? In this episode of The Modern Customer Podcast, I speak with Brice Challamel, VP of AI Products & Innovation at Moderna, about how AI is transforming the way science, work, and care come together. We explore: \u2705 How AI accelerates mRNA drug development \u2705 How it boosts workplace creativity and smarter decision-making \u2705 How it empowers caregivers to act with confidence \u2705 What leaders must do to guide responsible adoption at scale Moderna\u2019s approach shows what it really looks like to put AI into practice across science, the workplace, and human experience. \ud83d\udc49 Tune in now to hear how AI moves from pilot to impact. This episode is sponsored by Scayle\u2014the flexible, scalable eCommerce platform built to grow enterprise brands\u2014pain-free. Visit www.scayle.com to learn more Blake Morgan is a customer experience futurist, keynote speaker, and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today\u2019s Customer. Follow Blake Morgan on LinkedIn For regular updates on customer experience, sign up for her weekly newsletter here.  ","author_name":"The Modern Customer Podcast","author_url":"https:\/\/www.blakemichellemorgan.com\/the-modern-customer-podcast\/","html":"