{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"IIP137 Distributed Work Experts: Lessons from Help Scout","description":"On this episode of Inclusion in Progress, we resume our Distributed Work Expert Series. With this series, we\u2019re&amp;nbsp; highlighting some of the world\u2019s leading experts who continue to map, innovate, and design how distributed work looks from inside forward-thinking companies \u2014 designing a version of work that works for teams \u2014 regardless of where they choose to work. Our goal is to start highlighting distributed work leaders in companies to help forward-thinking leaders like you to:  Navigate remote and hybrid work challenges with real-world examples Draw inspiration to find a distributed work model that is best suited for your teams Reimagine your workplaces with research-backed insights from experts at the forefront of the future of work conversation  For this episode, we\u2019re joined by Leah Knobler, VP of People at Help Scout, who shares their company\u2019s commitment to accessibility, transparency, and intentionality \u2014 as a fully remote-first organization since 2012.&amp;nbsp; Leah shares how Help Scout continues to double down on their distributed work model \u2014 in spite of the current RTO (return-to-office) trends \u2014 and how their remote-first approach has allowed them to continue to grow globally year on year. \ud83c\udfa7 Tune in now to learn more about how global leaders like you are continuing to adapt in our ever-changing work landscape. #InclusiveDistributedWork&amp;nbsp; #MulticulturalTeams #GlobalLeadership #HelpScout #InclusioninProgress &amp;nbsp; TIMESTAMPS: [03:10] How intentionality plays a big role in distributed work. [07:33] What people misunderstand about remote work and how in-person collaboration helps distributed teams thrive. [11:04] How the hiring process jumpstarts innovation, especially with robust onboarding. [13:14] Why it is important to emphasize and practice clarity when collaborating through digital tools. [17:41] How company transparency and accountability keeps&amp;nbsp; distributed teams engaged. &amp;nbsp; LINKS: info@inclusioninprogress.com www.inclusioninprogress.com\/podcast www.linkedin.com\/company\/inclusion-in-progress&amp;nbsp; Download our Distributed Work Models E-Book to learn how to find the distributed work model that enables your teams to perform at their best. Connect with Leah through LinkedIn to learn more about her journey at Help Scout. Want to know more about the tools Leah mentioned in this episode? Check out the Slab, Slack and Linear websites. Download our 2024 Whitepaper: &quot;How Cybersecurity Companies Can Retain, Promote &amp;amp; Advance Women to Minimize the Gender Gap&quot; Want us to partner with you on building more inclusive distributed work? Get in touch to learn how we can tailor our services to your company\u2019s DEI and remote work initiatives. Subscribe to the Inclusion in Progress Podcast on  Apple Podcasts or  Spotify to get notified when new episodes come out! Learn how to leave a review for the podcast. ","author_name":"Inclusion in Progress","author_url":"https:\/\/inclusioninprogress.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/36503190\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/069ca3\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/188092235"}