{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"33: Master Body Waxing With These High Level Tips","description":"If you\u2019re looking to take your waxing skills to the next level, then education is key.&amp;nbsp; Take a listen as I interview Maxine Drake, business coach and Cat Giaconn, sugaring specialist on 3 key points that can help you grow your skills as a waxing specialist.&amp;nbsp; Want to know more about our Skincare products and how they can change your skin? Take my FREE skincare quiz at&amp;nbsp;www.elizabethsteffen.com Want a FREE copy of my book Filter Free &amp;amp; Flawless?&amp;nbsp;https:\/\/www.elizabethsteffen.com\/products\/filter-free-flawless-book-1   [00:00 - 06:57] Introduction and Education  Overview of the podcast and its purpose. Introduction of guests Cat and Maxine. Discussion of Brazilian waxing business growth strategies. Importance of continued education and hands-on training.  [06:58 - 17:13] Customer Service and Client Experience  Impact of excellent customer service on business success. Professionalism through uniforms and client follow-ups. Making clients comfortable and providing personalized care.  [17:14 - 21:45] Marketing and Client Retention  Effective marketing for attracting and keeping clients. Utilizing handwritten notes and personalized communication. Focusing on value rather than discounts for long-term success.  [21:46 - 30:20] Final Insights and Business Growth  Power of individualized customer service and engagement. Recap of education, customer service, and marketing strategies. Encouragement to implement key takeaways and training opportunities.  Key Quote  &quot;Retention is cheaper than acquisition\u2014take care of your existing clients first.&quot; \u2013 Liz Steffen &amp;nbsp; SPONSORSHIP&amp;nbsp;This podcast is brought to you by&amp;nbsp;Vanilla Sugar Face &amp;amp; Body.&amp;nbsp;If you want to build self-confidence with innovative solutions and feel comfortable in your own skin visit&amp;nbsp;https:\/\/www.vanillasugarfaceandbody.com &amp;nbsp; Let\u2019s get connected!&amp;nbsp; Instagram:&amp;nbsp;@vanillasugarfaceandbody Facebook:&amp;nbsp;@vanillasugarfaceandbody Email: liz@vanillasugarfaceandbody.com &amp;nbsp; You can find Liz on&amp;nbsp;Instagram&amp;nbsp;and Visit her website&amp;nbsp;https:\/\/www.elizabethsteffen.com&amp;nbsp; &amp;nbsp; LEAVE A REVIEW&amp;nbsp;+ and&amp;nbsp;SHARE this episode with someone who is passionate about Beauty and Health. Listen to previous episodes on Spotify, Stitcher, or iTunes. &amp;nbsp; ","author_name":"Bombshell Beauty Rituals","author_url":"http:\/\/bombshellbeauty.streamlined.libsynpro.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/35560205\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/185393895"}