{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Leading a Salon Team: Setting Expectations & Creating Accountability","description":"<p> Running a salon team isn\u2019t just about great hair\u2014it\u2019s about clear expectations, accountability, and strong leadership. In this episode, we break down why stylists ignore responsibilities, how to get them to care, and the key shifts that turn frustration into teamwork. Learn how to lead with confidence, and create a culture where everyone takes ownership. If you\u2019re tired of repeating yourself or struggling with follow-through, this episode is for you. <\/p> <br> <p> Get FREE access to our Creative Service Profit Maker Webinar now! https:\/\/small-kiwi-98108.myflodesk.com\/ao7u0l0qzq <p> <br> <p> Key Take-aways: <\/p> <br> <p> 1. One of the biggest reasons a task isn\u2019t done is they just don\u2019t see how it can benefit them.<\/p> <br> <p> 2. Rather than should\u2019s or shouldn't's, focus on tying responsibilities to personal success. <\/p> <br> <p> 3. Creating a culture of salon leadership brings up future leaders, making your business more sustainable. <\/p> <br> <p> 4. Be firm but kind <\/p> <br> <p> 5. Another reason someone doesn\u2019t take responsibility is because they assume someone else will take care of it. <\/p> <br> <p> 6. When addressing, keep it short and simple, and pull them away privately. <\/p> <br> <p> 7. When someone owns a task, they\u2019re more likely to do it. <\/p> <br> <p> 8. Create a sanitation list and introduce it at a meeting. <\/p> <br> <p> 9. Another reason something isn\u2019t done is because someone doesn't feel accountable. <\/p> <br> <p> 10. Try a nomination box to bring team morale together, give a gift card to the most nominated employee. <\/p> <br> <p> 11. Personally thank and publicly recognize when someone goes above and beyond. <\/p> <br> <p> 12. Come up with solutions during team meetings. Ask your staff if they have ideas. <\/p> <br> <p> 13. Focus on clarity over assumption <\/p> <br> 14. Have policies like this written in a team handbook or policy guide. <\/p> <br> <p> 15. Address issues 1:1 and not in a group. Calling someone out publicly is a form of public shaming. <\/p> <br> <p> 16. If you have high turnover, it\u2019s time to take a look at how you\u2019re leading your culture and environment. <\/p> <br> <p> 17. Frame your approach as collaboration so that you can work together and bond as a team. <\/p> <br> <p> 18. The bigger picture is to create a team that builds a sustainable business, and therefor creating opportunity and freedom to make choices or take risk. <\/p> <br> <p> Email & text marketing is the quickest way to increase your income and GlossGenius has AI support to make this as simple as clicking a button! Try it out for 2 weeks FREE: https:\/\/glossgenius.biz\/AmbrosiaCarey <\/p> <br> <p> Take 15% off our favorite skincare line, Pharmagel with code SSA15: http:\/\/www.pharmagel.net\/discount\/ssa15?redirect=%2F%3Fafmc%3Dssa15 <\/p>   ","author_name":"Successful Stylist Academy","author_url":"https:\/\/www.ambrosiacarey.com\/","html":"