{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Don\u2019t Let Empty Shelves Be Your Store\u2019s Silent Killer","description":"Customers have endless options at their fingertips. If they can\u2019t find what they need in your store, they\u2019ll simply go elsewhere to shop. But this isn\u2019t just a retailer\u2019s problem, it\u2019s a challenge that impacts the entire supply chain. In this episode, industry expert Mike Graen joins hosts Reid Jackson and Liz Sertl to break down the critical importance of on-shelf availability. Mike shares why ensuring products are accessible to customers is more essential than ever. He also shares how RFID, AI-driven algorithms, and robotics are transforming inventory accuracy, alongside actionable strategies to keep shelves stocked and customers satisfied.    In this episode, you\u2019ll learn: The difference between "in-stock" and "on-shelf availability" How technology is solving inventory challenges and boosting sales The evolving nature of customer loyalty and how to keep up   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (03:13) The importance of on-shelf product availability (OSA) (05:21) Why retailers are losing customers (07:41) Challenges with inventory management (14:15) The different ways customers shop  (18:52) Getting serious about measuring OSA  (22:47) Computer vision and RFID to track OSA (28:35) GS1 standards in the supply chain (32:52) Evolving together with technology (35:13) Mike\u2019s favorite tech   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Mike Graen on LinkedIn ","author_name":"Next Level Supply Chain with GS1 US","author_url":"https:\/\/next-level-supply-chain-with-gs1us.podcastpage.io\/","html":"