{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"BONUS: CX In 2025 Discussion","description":"BONUS EPISODE: CX Transformation in 2025 At the start of 2025, Mark Hillary from CX Files joined Chris Hague from Yoummday and Lian Rowlands from Tayma Solutions to talk about CX trends in 2025. This discussion was hosted by Yoummday and focused on some of the trends detailed in their CX Report 2025: \u201cTransforming Customer Experiences: The AI Advantage Meets the Human Touch.\u201d https:\/\/www.linkedin.com\/in\/lian-rowlands-a26119\/ https:\/\/www.linkedin.com\/in\/christopher-hague\/ https:\/\/www.linkedin.com\/in\/markhillary\/ https:\/\/www.yoummday.com\/ ---  \ud83c\udfa7 Listen to the original podcast here - youtu.be\/dVl4V7NGvhA \u2b07\ufe0f Download the report here - lnkd.in\/efpQBjbP ","author_name":"CX Files","author_url":"http:\/\/cxfiles.libsyn.com\/cxfiles","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/34873355\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/183465465"}