{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Ticket to Disruption: Inside TimeZest, PIA, and the Future of Automation","description":"In this episode, host Kevin Lancaster sits down with Gerwai Todd, the dynamic CEO of TimeZest and PIA, to unravel his bold journey of leading two cutting-edge companies while revolutionizing MSP service delivery. From humble beginnings in banking to scaling tech startups and mastering AI-driven automation, Gerwai shares how he\u2019s reshaping the customer experience and solving the \u201cticket problem\u201d MSPs face daily. Tune in for insights on building commercially viable tech, bootstrapping success, and managing global teams\u2014all while balancing innovation with relentless focus. Whether you're a tech entrepreneur or just love a story of grit and strategy, this episode is packed with lessons to elevate your game. Don't miss it! ","author_name":"The Channel CEO","author_url":"https:\/\/www.youtube.com\/channel\/UCQAgOa07oc3CN_IZpuS00wg\/featured","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/34219255\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/181801695"}