{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Catherine Gaulton: The Magic of the Reciprocal Model","description":" With the insights from 2024 under her belt, Catherine is filled with ideas, hope, and confidence in the magic of the reciprocal model for the upcoming year. One of the initiatives Catherine is looking forward to includes continuing to meet Subscribers where they are across Canada through joining Subscriber forums, conferences, and quality days. Another exciting thing on the horizon is finalizing HIROC\u2019s strategic plan for 2026 onwards by tapping into the phenomenal guidance from staff, Subscribers, and the board. On our final episode of the year, reflect alongside Catherine as she shares some of the new things she has learned in 2024, the top trends and success stories she\u2019s heard from Subscribers, and what brought her joy this year. You\u2019ll even hear about her new puppy, stay tuned until the end! Quotables: \u201cWe\u2019ve done lots of work around ensuring we\u2019re staying focused on service, that\u2019s such a dominant feature for HIROC and its staff.\u201d - CG \u201cIt\u2019s amazing to me how creative and talented the people who work in this system are.\u201d - CG \u201cWhen you listen to what Subscribers are able to do with $20,000 or less, it\u2019s absolutely amazing to me. Whether that\u2019s making sure newborns\u2019 temperatures are kept constant or how we use the implementation of oxytocin protocols as a driver across the system.\u201d - CG \u201cThere\u2019s this predominant underpinning of change, and yet the things that are important stay very true for Subscribers in all of those jurisdictions.\u201d - CG \u201cHow do we learn from each other so that these are not pockets of things that are innovative and so they really spread? HIROC is in the midst of that, and we have the beauty of seeing everything that\u2019s happening in so many parts of the country and supporting it.\u201d - CG \u201cWe as a group focus on where things didn\u2019t go marvellously well, but the fact is that the overwhelming majority of the time, we\u2019re delivering exactly what people in this country need and I\u2019m grateful for that.\u201d - CG Mentioned in this Episode:    HIROC Staff Caf\u00e9   HIROC Safety Grants, Learn More   HIROC East Coast Safety Symposium    HIROC Prairies and Territories Safety Symposium   Andr\u00e9 Picard    True Reconciliation Book   Access More Interviews with Healthcare Leaders at HIROC.com\/podcast Follow us on LinkedIn, Instagram, and X, and listen on Apple Podcasts, Spotify, or wherever you get your favourite podcasts. Email us at Communications@HIROC.com. ","author_name":"Healthcare Change Makers","author_url":"http:\/\/www.hiroc.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/34203645\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/0067b1\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/34203645"}