{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Building a Superfan Base with Brittany Hodak","description":"One of the best ways for a business owner to obtain new business is through referrals. It\u2019s really hard to put a value on marketing from word of mouth. Now, imagine the possibilities if most of your clients were singing your company\u2019s praises like fans at a Taylor Swift concert. And that\u2019s why I\u2019m thrilled to share this conversation with Brittany Hodak. Brittany has spent her entire career building superfans. She\u2019s an award winning entrepreneur, author of Creating Superfans, a former Shark Tank participant, Guinness World Record holder, and someone who has helped countless business owners connect with their clients and customers on a deeper level.&amp;nbsp; In today\u2019s episode, you\u2019ll learn all about Brittany\u2019s journey from the music business to corporate branding, what it really means to be a superfan, and her powerful model for creating deep connections that instill confidence to drive referrals, repeat business and growth.&amp;nbsp; Interview resources, including show notes and links to resources mentioned, can be found on the episode page: https:\/\/www.bayntree.com\/101 In this podcast interview, you\u2019ll learn:  Lessons every business owner can learn from Taylor Swift. Key differentiators that create deep brand loyalty for companies like Trader Joe\u2019s. Three things that define a superfan\u2013and why these people are most likely to turn people into more customers. The big mistakes that so many business owners make when it comes to finding and nurturing customers\u2013and how AI and automated personalization can make them worse. The power of intentionally elevating the customer experience. &amp;nbsp;  Interview Resources:  Brittany Hodak Brittany Hodak on:&amp;nbsp;Instagram | LinkedIn | Facebook | X\/Twitter | YouTube  Creating Superfans: How To Turn Your Customers Into Lifelong Advocates by Brittany Hodak Shark Tank Taylor Swift Dr. Tony Alessandra ChatGPT  ","author_name":"Your Wealth &amp; Beyond: Secrets of Successful Entrepreneurs","author_url":"https:\/\/www.bayntree.com\/resources?tab=podcasts","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/33931427\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/004a97\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/181130967"}